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Privacy Policy

Who We Are

Our website, located at https://easyjetcompensation.com, serves as a guide for passengers navigating their rights in air travel within the EU and the UK.

Comments

When visitors comment on our site, we collect the information shown in the comments form, plus the visitor’s IP address and browser user agent string to assist in spam detection.

An anonymized version of your email address may be used to check if you are currently using the Gravatar service. After your comment is approved, your Gravatar profile picture becomes publicly visible alongside your comment.

Media

We advise against uploading images with embedded geographic location data (EXIF GPS) to the website. Such data can be extracted by visitors who download images from our site.

Cookies

When you leave a comment on our site, you can choose to save your name, email address, and website in cookies. This is for your convenience so that you do not have to fill in your details again for future comments. These cookies are stored for one year.

Visiting our login page triggers a temporary cookie to check if your browser accepts cookies, discarded when you close your browser. Additional cookies are set when you log in to save your login info and screen preferences. Login cookies last two days, while screen option cookies last for a year. Choosing “Remember Me” extends this period to two weeks. Upon logging out, these cookies are removed.

For analytics, we employ Google Analytics. To opt-out of tracking, adjustments must be made in your Google account settings.

Embedded Content

This site may include embedded content (videos, images, articles, etc.) from other websites. Such content behaves as if the visitor has visited the source website directly.

Data Sharing

If you initiate a compensation claim, we redirect you to our partner company’s platform, whose privacy policy can be reviewed on their site.

Data Retention

Comments and their associated data are stored indefinitely to automate recognizing and approving subsequent comments.

Registered users’ personal information is stored in their profiles and can be edited or deleted at any time, with the exception of username modifications. Site administrators also have access to this information.

Your Data Rights

If you have an account or have left comments, you can request to receive an exported file of your personal data we hold, including any data you’ve provided. You may also request the deletion of any personal data we hold, except for data retained for legal, administrative, or security purposes.

Automated Data Checks

Comments may be filtered through an automated spam detection service.