According to the EU Regulation no. 261/2004, air passengers are entitled to a refund of the ticket price or a replacement flight. In some cases, passengers are also entitled to compensation for flight cancellation. This regulation ensures that passengers are protected and can receive what they are rightfully owed when disruptions occur.
To conclude, we will further consider in detail the rights of air passengers and how to apply for the compensation for flight cancellation that a passenger rightfully deserves. This includes understanding the specific conditions under which EasyJet flight cancellation compensation applies and the steps to successfully claim it.
Passenger Rights In Case of EasyJet Flight Cancellation
According to EU Regulation no. 261/2004, air passengers are entitled to a refund of the ticket price or a replacement flight. If EasyJet cancels your flight, you can claim compensation if the airline notified you of the cancellation less than 14 days before the scheduled departure date. This regulation ensures that passengers are not left stranded without recourse.
If the EasyJet flight cancellation happens after you have already arrived at the airport, you are also entitled to assistance. This includes two free phone calls, faxes, or emails, as well as refreshments according to the waiting time. If the cancellation requires an overnight stay, the airline must provide hotel accommodation. The amount of compensation can be up to 600 euros per passenger, ensuring you are fairly compensated for the inconvenience caused by the EasyJet flight cancellation.
When Are You Entitled to EasyJet Flight Cancellation Compensation
EU Regulation no. 261/2004 states that airlines must notify customers of cancellations at least 14 days before departure. If the airline does not notify you in time, you may be entitled to EasyJet flight cancellation compensation ranging from 250 to 600 euros. This compensation is provided to ensure that passengers are not unduly inconvenienced by last-minute cancellations.
The airline could have avoided the cancellation if it had taken all reasonable measures. This means that if the EasyJet cancel flight could have been prevented by the airline’s actions, you are more likely to be entitled to compensation.
Tip: We recommend you check the “spam” or “clutter” folder of your email inbox before claiming EasyJet compensation for cancelled flight, as notifications from the airline sometimes end up there.
It should be emphasized that in order to receive compensation from the airline, the cancellation must be due to the fault of the airline, such as technical or operational problems. However, if the cancellation is due to extraordinary circumstances, the company is not responsible for it. These extraordinary circumstances include:
- Bad weather
- Airport or union strikes
- Bird strikes
- Restrictions set by air traffic controllers (e.g., runway closure)
- Political and civil unrest
- Security risks/threats at the airport
In addition, the passenger needs to show up at the airport and have enough time to check in and board the flight unless the EasyJet cancel flight happened before you arrive at the airport. Ensuring you meet these requirements will help secure the compensation you deserve under EU261.
EasyJet Flight Cancellation Compensation
According to EC 261, all canceled flights are entitled to compensation of up to €600 if the airline gives you less than 14 days’ notice, with one exception. This compensation is meant to cover the inconvenience caused by the EasyJet flight cancellation and to ensure that passengers are fairly treated.
Additionally, the EasyJet cancelled flight refund varies based on the delay at the final destination of an alternative flight. Here is a detailed table showing the compensation based on the delay and flight distance:
| Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
|---|---|---|---|---|---|
| ✅ €125 | ✅ €250 | ✅ €250 | ✅ €250 | ✅ €250 | All flights 1,500 km or less |
| ✅ €200 | ✅ €200 | ✅ €400 | ✅ €400 | ✅ €400 | Internal EU flights over 1,500 km |
| ✅ €200 | ✅ €200 | ✅ €400 | ✅ €400 | ✅ €400 | Non-internal EU flights 1,500 km- 3,500 km |
| ✅ €300 | ✅ €300 | ✅ €300 | ✅ €600 | ✅ €600 | Non-internal EU flights over 3,500 km |
If an airline offers to change your itinerary, it may avoid paying you a cancellation fee if the following criteria are met:
| Advance Notice | Re-routing Requirements |
|---|---|
| 14 Days | None |
| 7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
| Less than 7 Days | Alternative flight departing no more than 1 hours before and arriving less than 2 hours after the original flight |
Understanding these details can help you determine if you are eligible for EasyJet cancellation compensation and how much you might receive. Make sure to keep all your flight details and documents handy when claiming your EasyJet cancelled flight compensation.
Which EasyJet Flights are Covered by EU261?
The reach of EC 261’s regulations is extensive, covering various flight routes and airlines regardless of the passengers’ nationality. For instance, U.S. citizens, as well as other non-European passengers, are entitled to the same flight cancellation compensation as European travelers when flying with a European carrier.
Notably, the majority of flights that originate from European airports fall under these regulations. The definition of Europe for these purposes is broader than many might expect. The regulations also include several “outermost regions,” such as the Canary Islands, Madeira, the Azores, French Guiana, Martinique, Mayotte, Guadeloupe, La Réunion, and Saint-Martin. Additionally, countries within the European Economic Area (EEA), including Iceland, Norway, and Switzerland, are covered by these protections.
Even if your journey began outside of Europe, you are still protected under these regulations if your final destination is within Europe and you are flying with a European airline. To help navigate this intricate network of coverage, we have created an informative chart to determine your eligibility for EasyJet flight cancellation compensation, ensuring you understand your rights clearly.
| Itinerary | EU Air Carrier | Non-EU Air Carrier |
|---|---|---|
| From inside the EU to inside the EU | ✅ Covered | ✅ Covered |
| From inside the EU to outside the EU | ✅ Covered | ✅ Covered |
| From outside the EU to inside the EU | ✅ Covered | ❌ Not covered |
| From outside the EU to outside the EU | ❌ Not covered | ❌ Not covered |
By understanding these regulations, you can better navigate your rights and determine your eligibility for EasyJet flight cancellation compensation. This ensures that you are well-informed and can confidently pursue the compensation you deserve if your flight is canceled.
How to Claim EasyJet Flight Cancellation Compensation
EasyJet flight cancellations can happen for various reasons, but passengers who face a flight cancellation may be entitled to compensation. Understanding your rights and the process for claiming compensation can help make this situation less stressful and ensure you get what you deserve.
- Fill Out Provided Form: To claim compensation for an EasyJet cancelled flight, simply fill out This Claim Form. Enter crucial information about your experience, such as the flight number, flight date, and details about what went wrong. This information is crucial to building a strong case for your claim.
- Submit Your Claim: Once you have provided all the relevant information, submit your claim. Our experts will then start working on your case and help you apply for compensation from EasyJet under EU 261. We handle the entire process on your behalf, ensuring all necessary details are accurately presented to give you the best possible chance of receiving the compensation you deserve.
By understanding your rights and following the proper procedures, you can ensure that you receive fair compensation for any inconvenience. Let us take the stress out of the process and help you secure the compensation you are entitled to.
Other Rights Covered by Regulation EU261
In addition to monetary compensation, passengers are also entitled to various forms of assistance and care when facing a flight delay or cancellation.
Right to Care
If you are stuck waiting at the airport due to an EasyJet flight cancellation, the carrier must provide you with food and refreshments during the delay. They must also provide you with access to communication, including two phone calls, a telefax or fax, and emails.
If you need an overnight stay, EasyJet should provide you with a hotel room and transportation to and from the airport. These air passenger rights ensure that passengers are adequately cared for while waiting for alternative arrangements, making the experience of a cancelled flight more manageable and less stressful.
Upgrading and Downgrading
If you are offered an alternative flight and you are lucky enough to get a higher class than the one you booked, the carrier cannot charge you any additional fees. This means that if your EasyJet flight compensation includes an upgrade, you get to enjoy the benefits without any extra cost.
On the other hand, if the class of the alternative flight is lower, you may receive a refund of between 30% and 75% of the price you originally paid. This ensures that you are compensated for the difference in service level if you end up in a lower class than your original booking.
Further Compensation
Your right to compensation under EC 261 does not affect your right to claim further compensation. However, this rule does not apply to cases where passengers voluntarily cancel their reservation. Please note that if you claim further compensation, the amount to which you are entitled under EC 261 may be deducted from any additional compensation you receive. This ensures that you are fairly compensated without overlapping claims, maintaining the integrity of your EasyJet cancel flight refund and any additional claims you might pursue.